Shipping Policy
Shipping Policy
Effective Date: 01 January 2021
Last Updated: 01 August 2026
Welcome to AvailEverything.com, owned and operated by MasterSpiders Innovations Private Limited, Hyderabad, Telangana, India.
This Shipping Policy explains how orders placed through AvailEverything.com are processed, packed, dispatched, transported and delivered. Since AvailEverything.com is a multi-vendor online marketplace, shipping timelines and shipping methods may vary depending on the respective seller, product category, destination and courier availability.
By placing an order on AvailEverything.com, you agree to this Shipping Policy together with our Terms & Conditions, Privacy Policy, Return Policy, Refund Policy and other applicable policies published on the Platform.
1. Marketplace Shipping Model
AvailEverything.com is an online marketplace connecting buyers with independent sellers. Products listed on the Platform may be shipped either:
Directly by the respective seller using our approved logistics partners.
Through logistics services arranged or facilitated by AvailEverything.com.
Through authorized third-party courier or shipping providers.
Shipping responsibility begins once the seller confirms the order and hands over the shipment to the designated logistics partner.
AvailEverything.com facilitates shipping coordination but does not own or operate courier companies.
2. Shipping Coverage
AvailEverything.com currently supports shipping across most serviceable locations within India.
Certain sellers may also offer international shipping to eligible countries through approved international logistics partners.
Shipping availability depends upon:
Seller location.
Buyer's delivery address.
Courier partner availability.
Government regulations.
Customs restrictions.
Product category.
Local delivery limitations.
Some remote or restricted locations may not be serviceable.
3. Order Processing
After a successful order placement, the following process generally takes place:
Order confirmation.
Payment verification (where applicable).
Seller acceptance.
Inventory verification.
Product packing.
Shipment creation.
Pickup by logistics partner.
Transit.
Delivery to the customer.
Orders may be delayed if additional verification is required for security, payment validation or inventory confirmation.
4. Order Processing Time
Processing time refers to the time required by the seller to prepare an order before it is handed over to the courier partner.
Typical processing times are:
Same-day dispatch (where available).
1–2 business days.
2–5 business days.
Custom processing times for made-to-order products.
The applicable processing time is generally displayed on the respective product page.
Business days exclude Sundays and officially declared public holidays unless otherwise stated.
5. Shipping Charges
Shipping charges may vary depending on:
Seller shipping policy.
Product weight.
Package dimensions.
Delivery destination.
Courier partner rates.
Shipping method selected.
Cash on Delivery availability.
Shipping charges, if applicable, will be displayed before checkout confirmation.
Some products may qualify for free shipping based on seller promotions or marketplace campaigns.
6. Estimated Delivery Time
Estimated delivery dates shown on the Platform are indicative only and should not be interpreted as guaranteed delivery commitments unless expressly stated otherwise.
Delivery timelines may vary depending on:
Seller dispatch time.
Courier performance.
Customer location.
Weather conditions.
Government restrictions.
Natural disasters.
Public holidays.
Transportation disruptions.
While reasonable efforts are made to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.
7. Multiple Sellers and Split Shipments
If your order contains products from multiple sellers, each seller may dispatch their products separately.
As a result:
You may receive multiple shipments.
Products may arrive on different dates.
Separate tracking numbers may be issued.
Shipping charges may differ for each shipment.
Separate shipments shall not be treated as partial fulfillment unless the remaining items are cancelled or otherwise unavailable.
8. Order Tracking
Once a shipment has been dispatched, customers may receive shipment tracking information through:
Email.
SMS.
WhatsApp.
Customer account dashboard.
Mobile application notifications.
Tracking information depends upon the courier partner's systems and may take some time to become available after shipment pickup.
9. Delivery Attempts
Courier partners generally make one or more delivery attempts depending on their internal delivery policies and the destination location.
If delivery cannot be completed because:
The customer is unavailable.
The delivery address is incorrect.
The delivery is refused.
The recipient cannot be contacted.
Entry to the premises is restricted.
The shipment may be returned to the seller or the designated fulfillment facility. Additional shipping charges may apply for re-dispatch where permitted by applicable law and the seller's policy.
10. Cash on Delivery (COD)
Cash on Delivery (COD) may be available for eligible products, locations and order values, subject to the seller's preferences and courier partner availability.
AvailEverything.com reserves the right to:
Enable or disable COD for specific products or categories.
Limit COD availability based on delivery location.
Restrict COD for customers with repeated order refusals or failed deliveries.
Charge an additional COD handling fee, where applicable.
Customers selecting COD agree to make the full payment at the time of delivery using the payment methods accepted by the delivery partner.
11. International Shipping
Certain sellers on AvailEverything.com may offer international shipping to eligible countries through approved logistics partners.
International shipping availability depends upon:
Seller participation.
Destination country.
Product category.
Export regulations.
Import restrictions.
Courier partner availability.
International delivery timelines are estimates only and may vary due to customs clearance, local regulations and international logistics operations.
12. Customs, Import Duties and Taxes
For international shipments, customs duties, import taxes, brokerage charges, value-added tax (VAT), goods and services tax (GST) or any other local government charges imposed by the destination country shall be the responsibility of the customer unless expressly stated otherwise during checkout.
AvailEverything.com and the respective seller are not responsible for delays arising from customs inspections or regulatory procedures in the destination country.
13. Incorrect or Incomplete Delivery Address
Customers are responsible for providing a complete, accurate and deliverable shipping address at the time of placing an order.
If an order cannot be delivered due to:
Incorrect address.
Incomplete address.
Incorrect postal code.
Invalid contact number.
Failure to provide required delivery instructions.
The shipment may be delayed, returned or cancelled. Any additional shipping, handling or re-delivery charges may be borne by the customer where applicable.
14. Delivery Delays
Although every effort is made to ensure timely delivery, delays may occur due to circumstances beyond the reasonable control of the Company, sellers or logistics partners.
Delivery delays may result from:
Severe weather conditions.
Natural disasters.
Public holidays.
Government restrictions.
Road closures.
Transport disruptions.
Industrial actions.
High seasonal order volumes.
Courier operational issues.
Security inspections.
Such delays shall not automatically entitle the customer to compensation, cancellation or damages unless otherwise required under applicable law.
15. Lost Shipments
If a shipment is confirmed by the logistics partner as lost during transit, AvailEverything.com will coordinate with the seller and the logistics partner to investigate the matter.
Upon completion of the investigation and subject to its findings, the customer may be offered:
A replacement product, where available.
A full refund.
An alternative resolution agreed upon by the seller and the customer.
Investigation timelines may vary depending on the courier partner's procedures.
16. Damaged Shipments
Customers are advised to inspect the package immediately upon delivery.
If the shipment appears:
Damaged.
Tampered with.
Partially opened.
Missing items.
Customers should:
Take photographs of the package before opening, wherever possible.
Report the issue through the Platform within the applicable reporting period.
Retain the original packaging until the claim is resolved.
Claims relating to transit damage shall be handled in accordance with the applicable Return Policy, Refund Policy and the seller's policy.
17. Customer Responsibilities
Customers agree to:
Provide accurate delivery information.
Ensure someone is available to receive the shipment.
Present any required identification where applicable.
Inspect shipments promptly upon delivery.
Report delivery issues without unreasonable delay.
Comply with applicable payment obligations for COD orders.
Failure to comply with these responsibilities may affect delivery, returns, refunds or replacement eligibility.
18. Seller Shipping Responsibilities
Every seller listing products on AvailEverything.com is responsible for fulfilling confirmed orders in a timely, accurate and lawful manner.
Each seller agrees to:
Maintain sufficient inventory for listed products.
Pack products securely to minimize the risk of transit damage.
Dispatch orders within the committed handling time.
Use only approved shipping methods or logistics partners where required.
Provide accurate shipment information and documentation.
Comply with all applicable shipping, transportation and export regulations.
Promptly inform the Platform of any shipping delays or fulfillment issues.
Failure to comply with these responsibilities may result in shipment delays, customer claims, account restrictions or other actions under the Seller Terms & Conditions.
19. Courier Partner Responsibilities
Shipping and delivery services are provided by independent logistics and courier partners.
Courier partners are generally responsible for:
Collecting shipments from the designated pickup location.
Transporting shipments with reasonable care.
Providing shipment tracking updates where available.
Making reasonable delivery attempts.
Returning undelivered shipments where applicable.
AvailEverything.com coordinates with courier partners to facilitate shipping but does not control their day-to-day operations, staffing or transportation networks.
20. Restricted and Remote Area Deliveries
Delivery to certain remote, rural, high-security or government-restricted locations may not always be available.
For such locations:
Delivery may require additional transit time.
Additional shipping charges may apply.
Certain delivery services may be unavailable.
Alternative delivery arrangements may be required.
Serviceability depends upon the operational coverage of the selected logistics partner.
21. Partial Deliveries
Orders containing multiple products may be delivered in separate shipments due to:
Multiple sellers.
Inventory availability.
Warehouse locations.
Courier routing.
Package size limitations.
Partial delivery does not necessarily indicate that the remaining items have been cancelled. Customers should refer to the order status and shipment tracking information available on the Platform.
22. Refused Deliveries
Customers may refuse delivery only where permitted under applicable law and the relevant seller's policy.
Repeated refusal of valid shipments, particularly Cash on Delivery (COD) orders, may result in:
Restriction of COD facilities.
Temporary account suspension.
Cancellation of future orders.
Additional verification for future purchases.
Where shipping costs have already been incurred, the seller or the Company may deduct applicable shipping and handling charges from any eligible refund to the extent permitted by applicable law and the applicable policy.
23. Shipping Restrictions
Certain products may be subject to shipping restrictions because of applicable laws, transportation regulations or safety requirements.
Examples include:
Hazardous materials.
Flammable products.
Chemicals requiring special handling.
Products prohibited for air transport.
Items restricted under export or import regulations.
The Company reserves the right to refuse shipment of products that cannot legally or safely be transported.
24. Force Majeure
Neither MasterSpiders Innovations Private Limited, the respective seller nor the logistics partner shall be liable for delays or failures in shipping arising from events beyond their reasonable control.
Such events may include:
Natural disasters.
Floods.
Earthquakes.
Cyclones.
Pandemics.
Government actions.
War.
Civil disturbances.
Transportation disruptions.
Power failures.
Internet outages.
Labour strikes.
Any other event beyond reasonable control.
25. Shipment Tracking Disclaimer
Shipment tracking information is provided by independent courier partners.
Tracking updates may occasionally be delayed, incomplete or temporarily unavailable due to operational or technical reasons.
AvailEverything.com does not guarantee the real-time accuracy or uninterrupted availability of shipment tracking information supplied by third-party logistics providers.
26. Risk of Loss and Transfer of Title
Unless otherwise required by applicable law or expressly agreed, the risk of loss or damage to a product generally passes to the customer upon successful delivery of the shipment to the delivery address or to the person authorized to receive the shipment.
Ownership of the product transfers to the customer upon:
Successful delivery.
Receipt of full payment for the order, where applicable.
Compliance with any applicable legal requirements.
27. Shipping Notifications
Customers may receive shipment-related notifications through one or more communication channels, including:
Email.
SMS.
WhatsApp.
Mobile application notifications.
Customer account dashboard.
Notification frequency and availability depend upon courier integration, customer communication preferences and technical availability.
28. Shipping Policy Updates
MasterSpiders Innovations Private Limited reserves the right to modify, amend or update this Shipping Policy at any time to reflect changes in business operations, logistics partnerships, applicable laws, marketplace practices or customer service requirements.
Any revised Shipping Policy shall become effective upon publication on AvailEverything.com unless otherwise specified.
Customers are encouraged to review this Shipping Policy periodically before placing orders.
29. Limitation of Liability
To the maximum extent permitted by applicable law, MasterSpiders Innovations Private Limited shall not be liable for delays, losses or damages arising from circumstances beyond its reasonable control, including but not limited to actions or omissions of independent sellers, logistics providers, customs authorities or government agencies.
The Company shall not be responsible for:
Courier delays beyond the estimated delivery period.
Incorrect delivery information provided by the customer.
Delivery failures caused by customer unavailability.
Customs delays for international shipments.
Force majeure events.
Temporary tracking system failures.
Losses resulting from incorrect recipient details.
Consequential, indirect or incidental damages arising from shipping delays.
Nothing contained in this Shipping Policy limits any rights available to customers under applicable consumer protection laws.
30. Marketplace Responsibilities
AvailEverything.com operates as a technology-enabled marketplace connecting buyers with independent sellers.
The Company facilitates order management, payment processing, logistics coordination and customer support; however, the respective seller remains primarily responsible for:
Preparing products for shipment.
Ensuring product quality.
Accurate packaging.
Timely dispatch.
Compliance with applicable shipping regulations.
The Company may assist in resolving shipping-related issues but shall not be deemed the carrier, transporter or logistics service provider.
31. Customer Support
Customers experiencing shipping-related issues are encouraged to contact our Customer Support Team as soon as reasonably possible.
Support may be available for matters including:
Shipment tracking.
Delayed deliveries.
Lost shipments.
Damaged shipments.
Incorrect deliveries.
Delivery confirmation.
Shipping-related inquiries.
Our team will coordinate with the respective seller and logistics partner to facilitate a timely resolution wherever reasonably possible.
32. Dispute Resolution
In the event of any shipping-related dispute, customers are encouraged to first contact AvailEverything.com Customer Support for an amicable resolution.
Where necessary, the Company may facilitate communication between the buyer, seller and logistics partner.
If a dispute cannot be resolved through mutual discussions, the parties may pursue remedies available under applicable law.
33. Governing Law and Jurisdiction
This Shipping Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.
Subject to applicable law, any dispute arising out of or relating to this Shipping Policy shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.
34. Contact Information
For any questions, concerns or assistance relating to shipping, deliveries or logistics, please contact:
MasterSpiders Innovations Private Limited
Owner and Operator of AvailEverything.com
Hyderabad, Telangana, India
Website: https://www.availeverything.com
Email: [email protected]
Phone: +91-8822883888
Our Customer Support Team will make reasonable efforts to respond to shipping-related inquiries within a reasonable timeframe.
35. Entire Agreement
This Shipping Policy should be read together with our:
Terms & Conditions.
Privacy Policy.
Return & Replacement Policy.
Refund Policy.
Warranty Policy.
Seller Terms & Conditions.
Together, these policies constitute the complete framework governing shipping and delivery of products purchased through AvailEverything.com.
36. Effective Date
This Shipping Policy shall become effective on 01 August 2026 and shall remain in force until amended or replaced by MasterSpiders Innovations Private Limited.
37. Legal Disclaimer
While MasterSpiders Innovations Private Limited makes reasonable efforts to facilitate reliable shipping services through trusted logistics partners, actual shipment handling, transportation and delivery are performed by independent sellers and third-party logistics providers.
Delivery estimates are provided solely for customer convenience and should not be interpreted as guaranteed delivery commitments unless expressly stated otherwise.
Nothing contained in this Shipping Policy shall be interpreted as limiting any statutory rights available to customers under applicable consumer protection laws.
© 2026 MasterSpiders Innovations Private Limited. All Rights Reserved.
This Shipping Policy applies to all orders placed through AvailEverything.com, including purchases made through our website, mobile applications and any other official sales channels operated by MasterSpiders Innovations Private Limited.